Terms & Conditions
Last updated: 11 August 2026
1. General Terms
These General Terms & Conditions apply to the use of our website and to products and services offered through the website by:
Tatiana Rooney
By accessing or using our website, you agree to comply with these General Terms.
These General Terms apply to all users of the website, including visitors, registered users and customers.
Specific products or services may be subject to additional terms.
In particular, the Virtual Studio Monthly Subscription is governed by separate Virtual Studio Subscription Terms.
Where a specific set of terms applies to a particular product or service, those terms apply in addition to these General Terms. If there is a conflict between these General Terms and the specific terms applicable to a product or service, the specific terms will take precedence for that product or service.
2. Our Website and Services
Our website provides information about and access to online fitness, Pilates, dance, flexibility, conditioning and movement services.
Depending on the services currently offered, you may be able to:
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access free website content
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create a user account
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purchase individual digital programs
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rent individual classes for a limited period
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book live group classes
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book private classes
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subscribe to the Virtual Studio
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contact us through our website
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access other digital content and services
The specific services available, their prices and their respective terms are displayed on the website.
We reserve the right to introduce new services and discontinue services in accordance with applicable law.
3. Use of the Website
You may use our website for lawful personal purposes and in accordance with these General Terms.
You must not use the website:
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for unlawful purposes
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to commit or facilitate fraud
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to attempt to gain unauthorised access to accounts or systems
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to interfere with the operation or security of the website
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to distribute malware or other harmful material
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to scrape, copy or systematically reproduce website content without permission
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to impersonate another person
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to infringe the rights of another person
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in any way that could damage, disable or impair the website or our services
We reserve the right to restrict access where reasonably necessary to protect the website, our services, our users or our legal rights.
4. User Accounts
Certain services require you to create an account.
You must provide accurate and current information when creating an account.
You are responsible for keeping your login information confidential and for all activity carried out through your account, unless the activity occurred as a result of circumstances for which you are not responsible.
You may not share your account with another person unless we expressly permit this.
If you believe that your account has been accessed without your authorisation, please contact us promptly.
We may suspend access to an account where reasonably necessary to protect the security of the website or where there has been a serious breach of these General Terms.
5. Purchases and Orders
Before purchasing a product or service, you will be shown the relevant information, including where applicable:
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the product or service
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the price
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applicable taxes
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the duration of access or service
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payment method
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relevant cancellation information
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other essential contractual information
By completing an order, you submit a legally binding offer to purchase the relevant product or service.
The contract is concluded when your order is accepted and confirmed by us or when the relevant digital product or service is made available to you, as applicable.
The ordering process will indicate clearly when placing the order creates a payment obligation.
You will receive an electronic confirmation of your purchase where required.
6. Prices
All prices displayed on the website will be stated clearly before purchase.
Unless otherwise indicated, prices include applicable VAT where required by law.
The price applicable to your purchase is the price displayed at the time you place your order.
Prices may change in the future. A price change will not alter the price of an order that you have already completed.
7. Payment
We currently accept payment through:
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credit and debit cards via Wix Payments; and
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PayPal.
Payment information is processed by the relevant payment provider.
We do not intentionally store complete payment card details on our own systems.
If a payment cannot be completed, we may delay or restrict delivery of the relevant product or service until payment has been successfully received, subject to applicable law.
8. Individual Digital Programs
We may offer individual fitness, Pilates, dance, flexibility, conditioning or other programs for a one-time purchase.
Where a program is advertised as providing lifetime access, this means access for the lifetime of the digital product or service as made available by us, subject to the specific product description and applicable statutory rights.
Lifetime access does not necessarily mean that the service will be available indefinitely regardless of circumstances.
We may need to modify, replace or discontinue a digital product where reasonably necessary, subject to applicable law and any statutory rights you may have.
The applicable purchase page will provide information about the scope and duration of access.
A one-time purchase does not automatically create a subscription or recurring payment obligation.
9. Single-Class Rentals
We may offer individual classes for temporary access.
Where a class is advertised as a 72-hour rental, access will normally be available for up to 72 hours from the time specified on the purchase or access page.
After the rental period expires, access to the rented class will end.
The applicable rental period and price will be displayed before purchase.
A class rental does not provide ownership of the video or other content.
Statutory consumer rights remain unaffected.
10. Live Group Classes
We may offer live group classes that can be booked through the website.
Information concerning the class date, time, duration, format, price and any applicable requirements will be displayed before booking.
A booking for a live class entitles you to participate in the specific class for which you have booked.
Unless otherwise stated, a live-class booking does not provide access to other classes or recordings.
If a class must be cancelled or materially changed by us, we will provide an appropriate remedy in accordance with applicable law and the circumstances, which may include rescheduling, replacement or refund where appropriate.
11. Private Classes
We may offer private one-to-one or individually arranged classes.
The details of a private class, including date, time, duration, price and format, will be agreed or displayed before the booking is confirmed.
Private classes may be provided online or in another format expressly agreed between the parties.
The terms applicable to cancellation or rescheduling of a private class will be communicated before the booking where applicable.
Mandatory statutory consumer rights remain unaffected.
12. Cancellation and Refunds
Unless otherwise required by applicable law or expressly stated for a particular product or service, purchases are not refundable simply because a customer changes their mind after the applicable statutory withdrawal period has expired.
This does not affect your statutory rights.
Different cancellation rules may apply depending on the type of product or service.
For example:
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monthly subscriptions are governed by the separate Virtual Studio Subscription Terms;
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digital programs may be subject to the statutory rules applicable to digital content;
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72-hour class rentals are subject to the rules applicable to digital content supplied for a limited period;
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live classes and private classes may be subject to rules applicable to services scheduled for a specific date or period.
13. Statutory Right of Withdrawal
If you are a consumer, you may have a statutory right of withdrawal under applicable consumer law.
The applicable withdrawal information and any withdrawal form are provided separately where required.
Nothing in these General Terms excludes or limits a statutory right of withdrawal.
Digital Content
For digital content supplied immediately after purchase, such as online programs or video classes, the statutory withdrawal right may expire before the end of the normal withdrawal period where the legal requirements are fulfilled.
Where applicable, we will obtain the required express consent for immediate performance and the required acknowledgement concerning the effect on the withdrawal right.
You will be informed of the relevant consequences before completing the purchase.
14. Intellectual Property
All content available through our website and services is protected by copyright and other applicable intellectual property laws.
This includes, without limitation:
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videos
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classes
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programs
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workout plans
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written materials
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photographs
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graphics
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illustrations
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logos
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trademarks
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website design
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text
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audio
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calendars
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schedules
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other original materials
Unless expressly stated otherwise, these materials belong to Tatiana Rooney or are used with permission from the relevant rights holder.
Purchasing access to content does not transfer ownership or copyright to you.
15. Permitted Personal Use
Unless expressly permitted otherwise, digital content purchased or accessed through our website is licensed to you for your own personal, non-commercial use.
You may not:
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copy or reproduce the content
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distribute or share the content
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upload the content to another website or platform
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sell or sublicense access
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publicly display the content
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use the content to teach classes commercially
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record or redistribute streamed classes
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share account credentials
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create competing products substantially based on our content
Where a download is expressly provided by us, the downloaded material remains subject to the applicable licence and these General Terms.
16. Website Content and Information
We make reasonable efforts to ensure that information published on our website is accurate and up to date.
However, website content may occasionally contain errors, omissions or outdated information.
We may update website content at any time.
Information on the website is provided for general informational purposes and does not constitute individual professional, medical or legal advice unless expressly stated otherwise.
17. Fitness and Health Disclaimer
Our classes, programs and other fitness content are intended for general educational and exercise purposes.
They are not medical advice, diagnosis or treatment.
You are responsible for deciding whether a particular exercise or class is appropriate for your individual circumstances.
If you have an injury, medical condition, recent surgery, pregnancy-related concerns or another health concern that could affect your ability to exercise safely, you should seek appropriate advice from a qualified healthcare professional before participating.
You should stop exercising if you experience pain, dizziness, unusual shortness of breath or other concerning symptoms.
By participating in our classes, you acknowledge that physical exercise involves inherent risks and that you are responsible for exercising within your own abilities.
Nothing in these General Terms excludes or limits liability that cannot legally be excluded or limited.
18. No Guarantee of Results
We do not guarantee specific results from using our programs, classes or other services.
Results may differ between individuals depending on factors including:
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previous experience
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physical condition
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consistency
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training history
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recovery
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lifestyle
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other individual circumstances
Testimonials or examples presented on the website are not guarantees of future results.
19. Equipment and Exercise Environment
Where a class requires equipment, the relevant requirements will be communicated in the class or product description where reasonably possible.
You are responsible for ensuring that:
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your exercise environment is safe
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you have sufficient space
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equipment is suitable and in good condition
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you use equipment correctly
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you follow the instructions provided
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20. Website Availability
We aim to keep our website and services available and functioning properly.
However, uninterrupted availability cannot be guaranteed.
Temporary interruptions may occur due to:
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maintenance
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technical problems
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hosting or server failures
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internet or telecommunications problems
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security incidents
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necessary updates
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third-party service interruptions
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circumstances outside our reasonable control
Nothing in this section limits your statutory rights concerning services that you have purchased.
21. External Links
Our website may contain links to websites operated by third parties.
These links are provided for convenience or informational purposes.
We are not responsible for the content, availability, privacy practices or terms of third-party websites.
Once you leave our website, the terms and privacy policy of the third-party website apply.
22. User Communications
If you contact us through our website, email or other communication channels, you must not send content that is unlawful, abusive, threatening, defamatory, fraudulent or otherwise inappropriate.
We may retain communications where necessary to respond to your enquiry, provide customer support, comply with legal obligations or protect our legitimate interests.
The processing of personal data is described in our Privacy Policy.
23. Liability
We are liable in accordance with applicable statutory law.
Nothing in these General Terms excludes or limits liability
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for intent or gross negligence where such exclusion is prohibited
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for injury to life, body or health
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under applicable product liability legislation
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for any other liability that cannot legally be excluded or limited
Where permitted by law, liability for slight negligence may be limited to foreseeable damage arising from the breach of a material contractual obligation.
Mandatory consumer rights remain unaffected.
24. Events Beyond Our Reasonable Control
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, such as:
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natural disasters
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serious technical infrastructure failures
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widespread internet outages
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governmental actions
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war
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civil unrest
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pandemics
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strikes by third parties
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other events that could not reasonably have been prevented
This does not affect statutory rights that apply regardless of such circumstances.
25. Changes to the Website and Services
We may modify or update our website and services from time to time.
This may include:
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adding new features
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changing the website design
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updating content
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introducing new classes or programs
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changing schedules
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improving technical functionality
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discontinuing features or services
Where you have already entered into a contract with us, any changes will be made in accordance with the applicable contract and mandatory law.
26. Suspension or Termination of Accounts
We may suspend or terminate an account where there is a serious or repeated breach of these General Terms, fraudulent activity, unauthorised use or another legitimate reason requiring such action.
Where appropriate and legally required, we will provide reasonable notice and an opportunity to remedy the breach.
Termination does not affect rights and obligations that arose before termination.
27. Privacy
The processing of personal data is governed by our separate Privacy Policy.
Our Privacy Policy explains:
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what personal data we collect
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why we process it
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our legal bases
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our service providers
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cookies and analytics
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newsletter processing
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your data protection rights
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how to contact us about privacy matters.
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28. Newsletter
Newsletter subscriptions are voluntary and separate from purchasing products or creating a Virtual Studio account.
Where you subscribe to our newsletter, your personal data will be processed in accordance with our Privacy Policy.
Newsletter subscriptions use a double opt-in process.
You may unsubscribe at any time using the unsubscribe mechanism included in our marketing emails.
29. Specific Terms for the Virtual Studio Subscription
The monthly Virtual Studio subscription is governed by separate Virtual Studio Subscription Terms.
Those terms contain specific provisions concerning:
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recurring monthly payments
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subscription renewal
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cancellation
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subscription access
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changes to the Virtual Studio
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digital-service rights
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termination
If you purchase a Virtual Studio subscription, you should read and agree to both these General Terms and the separate Subscription Terms before completing your purchase.
30. Consumer Dispute Resolution
We aim to resolve customer complaints directly and encourage you to contact us first if you have a problem.
Please contact:
Any statutory rights concerning consumer dispute resolution remain unaffected.
31. Governing Law and Consumer Protection
The contractual relationship shall be governed by applicable law.
Where you are a consumer residing in another country, mandatory consumer-protection provisions of the country in which you have your habitual residence may apply where required by law.
Nothing in these General Terms is intended to deprive consumers of mandatory rights provided by applicable consumer-protection legislation.
32. Place of Jurisdiction
If you are a consumer, mandatory statutory rules concerning jurisdiction apply.
Any agreement concerning the place of jurisdiction will be made only to the extent permitted by applicable law.
33. Severability
If any provision of these General Terms is found to be invalid or unenforceable, the remaining provisions will remain effective to the extent permitted by law.
The invalid provision will be replaced or interpreted in accordance with the applicable statutory provisions.
34. Contact
For questions concerning these General Terms, our website or our services, please contact:
Tatiana Rooney tatianarooney@gmail.com
General Terms & Conditions
Last updated: 11 August 2026